Candle Care


First Light

For your first time lighting the candle, let the wick burn for 45-60 seconds, extinguish the flame, let it cool and remove the black char from the wick.  Re-light and enjoy!

Wick Trimming when Relighting

 Before you relight a candle, always trim the wick to maximum ¼ inch and make sure all debris has been removed from the wax pool. Trimming wicks to ¼” (or even less) will also prolong the life of your candle. Your candles will burn up to 25% longer if you trim the wick every time you relight.  Wicks that are left long or crooked can cause uneven burning, dripping, flaring and sooting.

 First Burn & Tunneling Prevention

Tunneling might be the most dreaded problem a candle lover faces. Tunneling happens when a candle burns straight down through the middle leaving excess wax on the edges. The most common cause for this is improper burning, especially on the first burn. The best prevention for tunneling is burning a candle until it pools all the way across the wax to the edges of the container. Candles have memory and if the first burn only pools halfway across the candle it is more likely that this is where the candle will stop burning the next time you light it up.

 Maximum Session Burn Times

Try not to burn a candle for longer than 3 hours at a time and cool for at least two hours before relighting. If a candle is burnt for excessive periods without being allowed to re-solidify, the excessive heat will cause the fragrance oil to burn out faster than it should.  Burning a candle for too long will cause carbon to collect on the wick, leading it to mushroom and start to smoke and release soot.

 Also, avoid short burns.  If a candle is not burned for long enough to allow the wax to liquefy or to melt from edge to edge of the container, it will create a “memory ring.” Once a candle has a “memory ring,” it will continue to tunnel for the life of the candle.

 Also, if the flame gets too little or too much air or fuel, it can flicker or flare and unburned carbon particles (soot) will escape from the flame before they can fully combust.

 Putting Candles Out

 Cover the candle with a lid or use a candle snuffer (recommended). Blowing out a candle is not recommended as the wick may continue to glow and emit smoke.  You may also extinguish the wick by pouring liquid wax over it with the small spoon included with your candle.  This will also help to recharge the wick for the next lighting.

Half Inch Rule

 Discontinue use of a candle when there is ½ inch of wax left at the bottom of the jar. This will prevent possible heat damage to the counter/surface, or the container itself.

 Burning For Too Long

 It’s also possible to burn your candle for too long. If you burn your candle for four or more hours, it can cause your candle to overheat. The wick can drown in the deep wax pool and flicker or go out because of it.

If the wood wick candle seems to be struggling due to a deep wax pool, you can help it by dabbing some of the wax up with a paper towel.

 Another problem caused by burning a candle too long is ash build up on the wick. If you notice the flame burning too low or continuously going out after a long burn, you may need to flick off the ash or break the burnt part off your wick.

 Why Your Wood Wick Candle Won’t Stay Lit

 Wood wick candles are a beautiful and unique centerpiece. The natural-looking wood provides a pleasant focal point, and the crackling of the flame is reminiscent of a soft fireplace - but they do require a different kind of maintenance.

 Your wooden wick could have trouble staying lit if you don't care for it, meaning trimming it regularly and letting it form a full melt pool with each burn. If you do these small things, your candle will burn much smoother.

 If your wood wick candle isn't cared for properly, it can be difficult to get lit and may go out frequently if it hasn't been maintained. If you love the look of a wood wick candle but are frustrated with the maintenance, here are a few tips for keeping your candle burning for hours at a time.

 Keep Your Wick Trimmed

 With wood wick candles, trimming is even more important than with traditional wicks. While you might get by with regularly trimming a cotton wick, you should trim your wood wick after every single use.

 Luckily, trimming wood wick candles is fairly easy. You can usually get it short enough by simply breaking off the blackened bits of the candle. If you knock off the blackened bits and there is still a lot of wick, you can use a pair of toenail trimmers to cut it short enough.

 While this may seem like an odd choice of utensil, it works surprisingly well on wood wicks and makes it easier to get them to the recommended length of 1/8”. Also, wood wicks sometimes go out if the wick is uneven, which can happen from a previous burn. Cutting it evenly across can be a simple solution to an annoying problem.

 Wood wicks are denser than cotton wicks, so they can't draw the wax up as easily. Keeping your wick short will make the job easier for your candle, so it can burn easily and steadily.  Our wood wicks have been pre-soaked in olive oil for 30 minutes to assist in combustion.

While the wick needs to be short in order to pull the wax up, it also can't be too short. If you cut it so short that it's hard to light, it may drown in the wax, fail to catch at all, or burn with a very low flame. Don't be afraid to try it at a little longer than 1/8” and shorten it as needed.